Emails Going Directly to Deleted Items Folder
Here’s a quick one.
Is a user reporting that some emails are going directly into the Deleted Items folder? Check the following things.
- In Outlook is there a rule created causing the email to move?
- In Outlook is the email conversation(s) in question being Ignored? Link
- In Exchange is AutomateProcessing set to AutoAccept? Run the PowerShell command below.
Get-CalendarProcessing -identity username | fl
Categories: Computers
conversation, Deleted Items, Email, Exchange, Ignore, Outlook, Rules
Hello Patrick,
Thanks for the quick tips. What if the AutomaticProcessing setting is set to AutoUpdate? Is that the same as AutoAccept?
Thanks,
Raul
You want it set to AutoUpdate.
http://technet.microsoft.com/EN-US/library/000bc90f-1d00-4384-ab59-d6cf6f674825(EXCHG.141).aspx
The AutomateProcessing parameter enables or disables calendar processing on the mailbox.
This parameter takes the following values:
* None If this parameter is set to None, both the resource booking attendant and the Calendar Attendant are dis
abled on the mailbox.
* AutoUpdate If this parameter is set to AutoUpdate, only the Calendar Attendant processes meeting requests and
responses. This is the recommended setting.
* AutoAccept If this parameter is set to AutoAccept, both the Calendar Attendant and resource booking attendant
are enabled on the mailbox. This means that the Calendar Attendant updates the calendar, and then the resource booking assistant accepts the meeting based upon the policies.
The default setting is AutoUpdate.
I ran into this issue wih new mail going to deleted items a long time ago on Exchange 2007. Then we could run AutomaticProcessing -AutoUpdate on any mailbox. Now in Exchange 2013 you cannot run
Set-CalendarProcessing -Identity “alias” -AutomateProcessing AutoUpdate
on a user mailbox. It has to be a resource.
Solution for me was:
Set-mailbox -Identity “alias” -Type Room
Set-CalendarProcessing -Identity “alias” -AutomateProcessing AutoUpdate
Set-mailbox -Identity “alias” -Type Regular
After this, new emails started arriving back in the Inbox.