Archive for August, 2016

“Error loading this resource” when playing a video on

August 12, 2016 Leave a comment

I had a user reporting that when trying to view a video on they kept getting an error that said, “Error loading this resource”.


They would only get this error when logged onto a Remote Desktop Server. It worked just fine on their PC.

Turns out there is an update for the “Desktop Experience” feature for Windows Server 2008 R2 that adds support for the H.264 video & AAC audio formats. After the update was installed it played great.

The update is KB2483177.

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