Error Removing ActiveSync Partnership
I was doing a little cleanup/verification of all users & the devices that are syncing to Exchange. When I ran the following command I noticed that a test account still had two partnerships set up.
Get-ActiveSyncDevice | ft userdisplayname,name -AutoSize
UserDisplayName Name
———————————– ——————————————-
domain.com/Users/EAS Test TestActiveSyncConnectivity§946080899
domain.com/Users/EAS Test htcliberty§HTCAnda1b56cda
To remove the partnership you must use the Identity attribute. You can either run Get-ActivesyncDevices & find the Identity or just use UserDisplayName/ExchangeActiveSyncDevices/Name from the previous results. For example, the identity of the first one from the list above would be domain.com/Users/EAS Test/ExchangeActiveSyncDevices/TestActiveSyncConnectivity§946080899.
Putting it all together the PowerShell command to remove the first partnership would be:
Remove-ActiveSyncDevice -Identity “domain.com/Users/EAS Test/ExchangeActiveSyncDevices/TestActiveSyncConnectivity§946080899”
However when I ran that command it failed with the following error:
The ActiveSyncDevice domain.com/Users/EAS Test/ExchangeActiveSyncDevices/TestActiveSyncConnectivity§946080899 cannot be found.
+ CategoryInfo : NotSpecified: (0:Int32) [Remove-ActiveSyncDevice], ManagementObjectNotFoundException
+ FullyQualifiedErrorId : 7FA0B7B6,Microsoft.Exchange.Management.Tasks.RemoveMobileDevice
That user had actually been moved to another OU (domain.com/TestUsers). So I modified the command & ran it again:
Remove-ActiveSyncDevice -Identity “domain.com/TestUsers/EAS Test/ExchangeActiveSyncDevices/TestActiveSyncConnectivity§946080899”
It failed again with the following error:
Couldn’t find ‘domain.com/TestUsers/EAS Test’ as a recipient.
+ CategoryInfo : InvalidArgument: (:) [Remove-ActiveSyncDevice], RecipientNotFoundException
+ FullyQualifiedErrorId : 8B934B04,Microsoft.Exchange.Management.Tasks.RemoveMobileDevice
Turns out someone disabled the Exchange mailbox (i.e. removed all exchange attributes). So I re-created the mailbox for the EAS Test account & ran the command again:
Remove-ActiveSyncDevice -Identity “domain.com/TestUsers/EAS Test/ExchangeActiveSyncDevices/TestActiveSyncConnectivity§946080899”
Success!
Now to remove the other one I run the command again updating it for the other partnership.
Remove-ActiveSyncDevice -Identity “domain.com/TestUsers/EAS Test/ExchangeActiveSyncDevices/htcliberty§HTCAnda1b56cda”
what key is §?
Its the “section” sign. Using the steps in the post you can copy & paste as needed from the “Get” commands you run. But if you need to manually type it hold down ALT and type 0167.