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Event ID 7023

I had a Windows XP client that was getting the following error:

Event Source: Service Control Manager
Event ID: 7023
Description: The IPSEC Services service terminated with the following error: The system cannot find the file specified.

Solution

  • Delete the local policy registry subkey. To do this, follow these steps:
    1. Click Start, click Run, type regedit in the Open box, and then click OK.
    2. In Registry Editor, locate and then click the following subkey:
      HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\ Windows\IPSec\Policy\Local
    3. On the Edit menu, click Delete.
    4. Click Yes to confirm that you want to delete the subkey.
    5. Quit Registry Editor
  • Rebuild a new local policy store. To do this, Click Start, click Run, type regsvr32 polstore.dll in the Open box, and then click OK.
  • Verify that the IPSEC Services component is set to automatic, and then restart the computer.

Ref – http://support.microsoft.com/kb/912023

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