Home > Computers > Explorer Crashes When Right Clicking on the Desktop

Explorer Crashes When Right Clicking on the Desktop

I had a computer that everytime you right clicked on the desktop Explorer would crash. Using ShellExView I looked at all the “Context Menu” types. The only non-Microsoft entry was for igfxcui which is part of the Intel video driver. I right clicked the entry & selected disable. Went back to the desktop & right clicked. This time I did not get the error.

You can also just delete the following key:

HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers\igfxcui

There’s even a article on Intel’s website about this problem. Ramesh Srinivasan’s site was helpful in getting to the bottom of this as well.

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