Dictionary Error Sending Email
Description – When sending an email in Outlook you receive a message that says, “No custom dictionary exists. Would you like to create one?” When you click Yes you receive an error that says, “An error occurred while creating the custom dictionary.”
Cause – The user’s custom dictionary setting in Word is incorrect.
Solution – Open Word. Click Tools>Options>Spelling & Grammar. Click Dictionaries. Click Add. Select CUSTOM.DIC & click OK. Click OK through all other windows. Now try to send the email again.
Note – The default path for the custom.dic file is C:\Documents and Settings\username\Application Data\Microsoft\Proof.