Description – When double clicking a DOCX file you get the “Convert File” dialog box instead of Word just converting the file.
Solution – Cancel the dialog box. Click New to open a blank Word doc. Click Tools>Options. Select the General tab. Uncheck “Confirm conversion at open” & click OK. Close Word the double click the DOCX file again. Word should then convert the file & open it.
I’m building a new Windows Server 2008 R2 Remote Desktop Session Host. After installing Microsoft Office 2010 Professional Plus I start Word & get an error that says, “There is insufficient memory or disk space. Word cannot display the requested font.”
Description – When sending an email in Outlook you receive a message that says, “No custom dictionary exists. Would you like to create one?” When you click Yes you receive an error that says, “An error occurred while creating the custom dictionary.”
Cause – The user’s custom dictionary setting in Word is incorrect.
Solution – Open Word. Click Tools>Options>Spelling & Grammar. Click Dictionaries. Click Add. Select CUSTOM.DIC & click OK. Click OK through all other windows. Now try to send the email again.
Note – The default path for the custom.dic file is C:\Documents and Settings\username\Application Data\Microsoft\Proof.
Description – When logging off you receive an error that says, “Changes have been made that affect the global template, Normal. Do you want to save those changes?”
Cause – This can happen if the Normal.dot file has been modified.
Solution – Click No on the message above. Find the Normal.dot file for the user & rename it to Normal.dot.bak. Open Word then close it to create a new normal.dot file. Now open & close Outlook. If prompted with that message again, click Yes. Now the message will not appear again.