Error Uninstalling Office 2000 on a Terminal Server

Description - When removing Office 2000 from a Terminal Server running in application mode you receive an error that says, “Some default settings in Microsoft Office 2000 setup do not work properly on a Windows Terminal Server. To install Office on Terminal Server, you must use the instructions and tools available in your Office 2000 Resource Kit or at http://www.microsoft.com/Office/ORK.” You may also receive this error when users try to run one of the Office applications.

Cause – Office was installed prior to the Terminal Server being switched to run in application mode and the Terminal Server transform was not used.

Solution – Manually remove Office 2000 then reinstall.

• Download & install the Office 2000 Resource Kit.

http://download.microsoft.com/download/6/b/3/6b34f4c7-44e6-4d85-91d9-1acf9479da7d/orktools.exe

• Browse to C:\Program Files\ORKTools\ToolBox\Tools\Office Removal Wizard & run OFFCLN9.EXE.
• Delete any remaining Office folders such as C:\Program Files\Microsoft Office\Office.
• Download & install the Windows Installer Cleanup Utility.

http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

• Run the Windows Installer Cleanup Utility & remove the Office 2000 entry.
• Copy the TermSrvr.mst file from C:\Program Files\ORKTools\ToolBox\Tools\Terminal Server Tools to the location of the Office 2000 setup files.
• Click Start>Settings>Control Panel>Add/Remove Programs>Add New Programs.
• Browse to the location of the Office 2000 setup files & run setup.exe using the transform file.
  • \\<servername>\<share>\SETUP.EXE TRANSFORMS=\\<servername>\<share>\TermSrvr.mst

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