Windows Update Error Code 80070308

November 5, 2014 1 comment

Description – When running Windows Update you receive an error that says, “Code 80070308″

1 error

Rebooting does not resolve the issue. Stopping the Windows Update service & deleting everything in C:\Windows\SoftwareDistribution does not resolve the issue.

Solution – Open Regedit & browse to HKLM\COMPONENTS. Delete the PendingRequired value.

2 registry

Click Yes when prompted then close Regedit.

3 prompt

Now run Windows Update again.

4 success

Now go get a beer & celebrate!



Categories: Computers Tags: ,

Error Deactivating DHCP Scope

October 21, 2014 Leave a comment

On Windows Server 2008 R2 when using netsh to deactivate a DHCP scope you get an error that says, “The command needs a valid Scope IP Address”.

1 Error

Try again using an elevated PowerShell prompt.

2 Working

Categories: Computers Tags: , , ,

Installation hangs on “Windows Installer Coordinator”

September 25, 2014 Leave a comment

When installing IBM i Access for Windows on a Windows Server 2008 R2 Remote Desktop Services host it may hang on a dialog box that says, “Windows Installer Coordinator. Please wait while the application is preparing for the first use”.


It’s weird that I’ve been using Windows Server 2008 R2 for so long & never ran into this issue.

Anyway, to resolve the issue open gpedit.msc (or create a GPO, whatever you prefer) . Browse to Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Application Compatibility. Set Turn off Windows Installer RDS Compatibility to Enabled. Now run the installer again.

Ref –

Printer Keeps Going Offline

September 19, 2014 Leave a comment

A user reported that they had printed some documents but that they were not printing. Looking at the print server I saw that the printer was showing as Offline.

1 Offline

I was able to ping it as well as bring up the web interface. As a test I disabled SNMP checking for the printer’s port by doing the following:

  • Right click the printer & select Properties.
  • Select the Ports tab.
  • Select the printer’s port & click Configure Port.
  • Uncheck SNMP Status Enabled.
  • Click OK.

The moment I did that the printer went to a Ready status & the documents printed. I have two printer server that both have this printer configured. They were both experiencing the issue so I believe the issue to be with the print servers.

OK, perhaps the SNMP string got changed on the device. I ran an SNMP test (Paessler has a good free one but it check out good using the SNMP string configured on the printer’s port.

So when in doubt use ProcMon. First, I set the printer’s port back to using SNMP checking then fired off ProcMon on the printer server. Within a minute the printer switched from Ready to Offline. I stopped ProcMon & begun the artful task of sifting through the capture. I noticed a section where the print server starting sending SNMP requests to all the printers. I saw a response for all the other printers but none for the one in question. Note below all I saw were UDP Send.

2 no snmp response

So for some reason the printer is not responding (or not responding timely. I didn’t feel like doing a full on packet capture). So like everything else if it’s not working, reboot. Once the printer came back up it I started another ProcMon capture. This time I saw the SNMP requests & responses (UDP Send & UDP Receive).

3 with snmp responses

Sure I could have just left SNMP unchecked on the printer port but that wouldn’t have really resolved the issue; just masked it. Now if it continues to happen I may have to see if there is a newer firmware for the printer that resolves SNMP issues (or contact HP, ugh), but for now a printer reboot will do the trick. I also got to see a little more under-the-hood thanks to ProcMon.

Categories: Computers Tags: , ,

Quick Post: Screenshot Shortcuts for Surface Pro 3

September 16, 2014 Leave a comment
  1. Press & hold the Windows button until it vibrates. Then press & release the volume down button. The screen will dim for a moment. (You can also press them both at the same time if you time it right.)
  2. On the Type Cover press Fn+Windows+Space.

All screenshots are saved in Pictures>Screenshots.

Error Logging Into AutoLab vCenter Server

September 14, 2014 Leave a comment

When trying to log into the AutoLab vCenter server with the vi-admin account you get an error that says, “The vSphere Client could not connect to vc.lab.local. You do not have permission to login to the server: vc.lab.local”.


Cause – The vi-admin account does not have Administrator permissions in vCenter.

Solution – Log in using the administrator@vsphere.local account with a password of VMware1.lab. That account info is missing from the AutoLab documentation. Once logged in you can assign the vi-admin account Administrator permissions to vCenter.

Categories: Computers Tags: , , ,

Errors Installing Windows Server 2012 R2 in a Virtual Machine

September 8, 2014 Leave a comment

Error #1

When installing Windows Server 2012 R2 on a VM (vSphere or Hyper-V) configured for EFI you may receive the following error when booting to the ISO. “Windows failed to start. A recent hardware or software change might be the cause. To fix the problem… File: \EFI\Microsoft\Boot\BCD. Status: 0xc000014c. Info: The boot Configuration Data for your PC is missing or contains errors.”

boot error with efi


Error #2

When loading the VMware Paravirtual SCSI driver you receive an error that says, “No new devices drivers were found. Make sure the installation media contains the correct drivers, and then click OK.”

error on clean install won't load driver


Error #3

The installation cannot load any SCSI driver & says, “A media driver your computer needs is missing.”

install error after changing from efi to bios


Error #4

“No device drivers were found. Make sure that the installation media contains the correct drivers, and then click OK.”



Cause - Corrupted ISO

Solution - Re-download the ISO & try again. In my experience ISOs can become corrupt if you pause them when downloading.

Some Icon Set Images in Excel Won’t Print

August 1, 2014 Leave a comment

The original file that prompted this post had many more elements in it than the example I will use. I’ve cut out a lot of the hours (and I mean hours) of random troubleshooting tangents I went on and tried to simplify it to get to the core of the issue. This one is going to be a screenshot happy post.

A user reported an issue she was having with an Excel file where some images were not printing. The spreadsheet has grouped rows with summary rows for each. There is a Conditional Formatting rule that displays the green, yellow, and red icon sets based on percentages. The print area has been set to include only the cells with data.


Groups collapsed

1 Collapsed

Groups expanded

2 Expanded


Conditional formatting rule

3 CF Rule


When printing some of the icons in the print preview (and the print job) were missing.

4 Print Preview

If I remove the print area and expand the groups they all show up in the pint preview.

5 Print Preview

So what’s causing this??? Merged cells and page breaks. More specifically, when merged cells are outside of the print area but are adjacent to cells that contain an icon from a conditional formatting rule, the icon will not print. In the screenshot below I have filled in the merged cells in blue.

6 Merged Cells

In the current scenario B3, B8, and B13 would be an issue but they are not currently on a page break. B18 and F7 on the other hand are a problem because they are outside the print area but right next to a cell that contains an icon. When a group is collapsed it is technically no longer considered to be in the print area.

The fix is simple, unmerge the cells. Now the print preview shows the icons!

7 Print Preview


This is definitely a bug.

Here’s a link to my sample file if you are interested. Sample.xlsx

Quick Post: PSEXEC & WOL

Ever need to wake up a computer on a subnet that the “magic” packet can’t reach? Use PSEXEC to remote to a powered on computer on that subnet then run WOL.

psexec \\computername -c wol.exe mac_address


PSTools –


Categories: Computers Tags: , ,

Can’t Delete Folder


When trying to delete a folder you get an error that says, “An unexpected error is keeping you from deleting the folder. If you continue to receive this error, you can use the error code to search for help with this problem. Error 0x80070091: The directory is not empty.”

delete error

Problem is the directory is empty. After a reboot you still get the error.



  • Right click the drive that the folder is on & click Properties.
  • Select the Tools tab.
  • In the Error checking frame click Check.
  • When prompted click Scan and repair drive. (Damn forgot to take a screenshot)
  • On the Your drive was successfully repaired screen click Close.
Categories: Computers Tags: ,

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